Job Description
**Job Summary**
Handling Inbound and out bound calls with vendors query. Handling & processing multiline invoices rectifying errors in vendor master interacting with buyers vendors for resolving simple exceptions adjusting debit notes vendor credit notes against open invoices creating vendor account statements
**AP Helpdesk experience is Mandatory**
**Responsibilities**
Ensure process guidelines are followed and met as documented
Achieve process SLAs metrics productivity and quality targets within the established timelines
Raise process related issues on time with process lead and team lead
Resolve process related queries expedite on data requests and escalate for resolutions
Adhere to shift handover process
Adhere to security practices set by organizationImplement
Implement small process improvement projects
Record data relating to production statistics end-...
Handling Inbound and out bound calls with vendors query. Handling & processing multiline invoices rectifying errors in vendor master interacting with buyers vendors for resolving simple exceptions adjusting debit notes vendor credit notes against open invoices creating vendor account statements
**AP Helpdesk experience is Mandatory**
**Responsibilities**
Ensure process guidelines are followed and met as documented
Achieve process SLAs metrics productivity and quality targets within the established timelines
Raise process related issues on time with process lead and team lead
Resolve process related queries expedite on data requests and escalate for resolutions
Adhere to shift handover process
Adhere to security practices set by organizationImplement
Implement small process improvement projects
Record data relating to production statistics end-...
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