Spares Sales Coordinator

The Role:

Responsibilities:

• Respond to customer inquiries for spare parts via phone, email, or in person.
• Prepare and send quotations based on customer requirements.
• Coordinate with stores/service departments for availability and timely dispatch.
• Follow up with customers on pending quotes and payments.
• Maintain sales records and prepare regular reports.
• Support the sales team in achieving targets and ensuring customer satisfaction.
• Ensure timely communication and resolution of customer concerns.
• Maintain proper documentation of sales transactions.

Ideal Profile:

Requirements

• 1-3 years of experience in spare parts sales coordination.
• Good communication and customer handling skills.
• Knowledge of spare parts (mechanical).
• Proficiency in MS Office, email, and ERP/sales software.
• Organized, proactive, and ...