Job Description
Technical Competencies & Experience:
- Inventory Control: Monitor stock levels of compressors, thermostats, gas, and fan motors to prevent stock-outs.
- Conduct routine physical stock counts and reconcile them with ERP or Warehouse Management Systems.
- Purchasing & Procurement: Source spare parts from local and international suppliers.
- Process purchase orders, generate Goods Received Vouchers (GRVs), and follow up on outstanding supplier deliveries.
- Job Dispatch & Scheduling: Coordinate with refrigeration technicians and field engineers.
- Log breakdown calls, plan routes, and dispatch technicians while ensuring SLAs (Service Level Agreements) are met.
- Invoicing & Quoting: Prepare and distribute quotes for repairs.
- Process parts invoices, manage customer credits, and reconcile transactions with financial teams. (
- Supplier & Customer Liaison: Address client queries regarding parts availability...
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