Job Description

Technical Competencies & Experience:

  1. Inventory Control: Monitor stock levels of compressors, thermostats, gas, and fan motors to prevent stock-outs.
  2. Conduct routine physical stock counts and reconcile them with ERP or Warehouse Management Systems.
  3. Purchasing & Procurement: Source spare parts from local and international suppliers.
  4. Process purchase orders, generate Goods Received Vouchers (GRVs), and follow up on outstanding supplier deliveries.
  5. Job Dispatch & Scheduling: Coordinate with refrigeration technicians and field engineers.
  6. Log breakdown calls, plan routes, and dispatch technicians while ensuring SLAs (Service Level Agreements) are met.
  7. Invoicing & Quoting: Prepare and distribute quotes for repairs.
  8. Process parts invoices, manage customer credits, and reconcile transactions with financial teams. (
  9. Supplier & Customer Liaison: Address client queries regarding parts availability...

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