Job Description
Warm Greece is calling Experience abroad
We are currently seeking Spanish-speaking candidates interested in joining a customer support project based in Athens, Greece. This opportunity includes the possibility to work remotely from Athens after relocation support is provided.
Position Overview
As a Customer Technical Advisor, you will be responsible for handling customer inquiries and providing technical support. You will assist consumers by phone, ensuring all inquiries are accurately recorded and resolved in line with company standards.
Key Responsibilities
Respond to customer inquiries via phone, following established processes
Accurately log customer queries and feedback in the system
Handle customer complaints according to escalation policies
Ensure all support requests are addressed within agreed service levels
Troubleshoot technical issues using available resources
Provide solutions to common technical questions
Candidate Profile
High school d...
We are currently seeking Spanish-speaking candidates interested in joining a customer support project based in Athens, Greece. This opportunity includes the possibility to work remotely from Athens after relocation support is provided.
Position Overview
As a Customer Technical Advisor, you will be responsible for handling customer inquiries and providing technical support. You will assist consumers by phone, ensuring all inquiries are accurately recorded and resolved in line with company standards.
Key Responsibilities
Respond to customer inquiries via phone, following established processes
Accurately log customer queries and feedback in the system
Handle customer complaints according to escalation policies
Ensure all support requests are addressed within agreed service levels
Troubleshoot technical issues using available resources
Provide solutions to common technical questions
Candidate Profile
High school d...
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