Spa Therapist

Position Overview

The Spa Therapist is responsible for delivering professional spa and wellness treatments that provide guests with a luxurious, relaxing, and memorable experience. The role requires excellent technical skills, exceptional customer service, and a passion for health, beauty, and wellness while maintaining the highest standards expected in a 5-star game lodge.

Key Duties & Responsibilities

Guest Services

• Welcome guests warmly and conduct professional consultations prior to treatments.
• Recommend suitable treatments based on guests' needs and preferences.
• Deliver exceptional, personalised service throughout the guest experience.
• Ensure guest comfort, privacy, and confidentiality at all times.
• Handle guest enquiries and concerns professionally.
• Encourage repeat business through outstanding service and relationship building.
• Promote wellness experiences that complement the safar...