Spa Receptionist Supervisor

Position

Spa Receptionist Supervisor – Wine Estate, Pretoria, South Africa

Start Date

ASAP

Salary

R15 000 – R18 000 pm

Key Responsibilities

• Oversee daily Spa reception operations
• Manage bookings, guest check-ins & check-outs
• Supervise and support reception staff
• Handle guest queries and ensure exceptional service
• Manage cash-ups, reports, and administrative duties
• Coordinate with therapists and operational departments

Requirements

• 3–5 years Spa or hospitality reception experience
• Minimum 2 years supervisory experience
• Experience in a 4 or 5-star environment preferred
• Knowledge of Spa booking systems & MS Office
• Strong communication and organisational skills
• Professional appearance and customer-focused attitude
• Hospitality/Spa Management qualification advantageous

Ideal Candidate ...