Job Description
A Spa Receptionist is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.
**What will I be doing?**
As a Spa Receptionist, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa Receptionist will also be required to manage customer feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Assist guests and clients in an appropriate and timely manner
+ Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
+ Ensure client experience is proficient including bookings, payments, and consultation cards
+ Adhere to cash handling procedures
+ Interact and communicate effectively with clients, members, team members, guests, an...
**What will I be doing?**
As a Spa Receptionist, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa Receptionist will also be required to manage customer feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Assist guests and clients in an appropriate and timely manner
+ Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
+ Ensure client experience is proficient including bookings, payments, and consultation cards
+ Adhere to cash handling procedures
+ Interact and communicate effectively with clients, members, team members, guests, an...
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