Job Description

Duties:

The successful candidate will be responsible for the holistic operation of the spa, including guest experience, team leadership, service excellence, and financial performance.
Overseeing day-to-day spa operations with a high degree of autonomy and professionalism.
Managing and leading a team of spa therapists, ensuring consistent delivery of five-star service.
Reporting directly to the Head Office, providing operational updates, financial reports, and performance feedback.
Setting, monitoring, and achieving performance and revenue targets, with an emphasis on profitability and service quality.
Daily financial and operational reporting, ensuring accuracy and timely submission.
Creating innovative spa treatments, protocols and wellness packages in line with market trends and guest preferences.
Collaborating closely with resort and hotel management to ensure seamless guest experiences and integration of spa services...

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