Job Description
Job Description
Key Responsibilities
Provide inspirational leadership for The Spa, nurturing its growth as a leading wellness destination while balancing commercial performance, operational excellence and exceptional guest experiences.Ensure the vision, values, standards and operating procedures of The Spa are consistently upheld across all areas of the business.Develop and enhance the wellness offering through innovative retreats, programmes and experiences that enhances guest engagement and supports sustainable growth for the business.Develop a positive and inclusive team culture where every team member feels valued, supported, empowered and connected to the purpose of The Spa.Build and maintain a collaborative working relationship with the Hotel General Manager and wider hotel leadership team.Ensure all team members receive a comprehensive induction and ongoing development in wellness, service excellen...
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