Job Description
Job Description
- Ensure the establishment and execution of all departmental goals and key performance indicators
- Assist in the development of the spa's standard operating procedures and policy relating to safety and emergency procedures. Ensure that all team members have a complete understanding of and adherence to the policies
- Recruit, hire, train, and supervise spa staff members, ensuring consistent delivery of exceptional service standards and professional development opportunities
- Meet with group meeting planners to showcase spa facilities and programs. Promote and sell customized spa packages and wellness programs to conference groups and corporate clients as required
- Provide and take responsibility for the professional delivery of all information via emails, telephone, and in person to all potential spa guests and corporate partners
- Work with the Marketing and Communications department regarding all aspects of s...
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