Spa Lead Therapist

Job Description

• Provides exceptional service aligned with hotel standards, including the maintenance of spa facilities, ensuring the smooth operation of reception, hosting, bookings, and reservations, and addressing all facility‑related questions.
• Assists the Spa Manager in spa operations such as maintaining inventory of supplies and organizing departmental communication meetings.
• Oversees the training of all therapist colleagues, conducts departmental performance appraisals, and coordinates with body technician services with spa programs.

Qualifications

• Graduate of a degree in Hospitality Management or a related course, and with a Spa Therapist license; Department of Health massage‑therapist certification is an advantage.
• Minimum of two (2) years of experience with spa operations in a luxury hotel is an asset.
• Strong leadership skills, service‑oriented with excellent written and verbal commun...