Job Description

The Spa & Boutique Manager will lead the operations of Yves Rocher’s spa-based boutique, with strong focus on spa treatment excellence, therapist training, and service standardization . This role is responsible for ensuring all treatments are delivered according to brand protocols, while driving retail performance and overall business growth.

As the head of the spa, you will champion treatment quality, elevate team skills, and maintain a consistent, premium guest experience aligned with Yves Rocher’s botanical expertise and international spa standards.

Key Responsibilities

  • Lead and oversee all spa and treatment operations
  • Ensure strict adherence to treatment protocols, consultation standards, and service flow
  • Maintain consistency in treatment quality, technique, and guest experience
  • Conduct regular treatment audits and performance evaluations
  • Uphold hygiene, safety, and professional spa standards at al...

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