Job Description

Description

Key Responsibilities:

Strategy: Create, communicate and execute aligned and inspirational mission, vision, values and strategy for specific organization Customer

  • Be voice of customer to drive customer intimacy and structured solution to address customer problems
  • Drive Account team service strategy and ensure appropriate SLA”s are in place
  • Be recognized, trusted and dependable partner in scheduled and ad-hoc customer meetings
  • Manage customer escalations (toward customer and ASML management)

    • Financial: contribute to ASML profitability:

  • Meet SLA at designated cost (standard cost) across multiple sites
  • Drive efficiencies on headcount, part, logistics / organization across multiple sites to meet target cost roadmap and long-term cost ambitions

    • Process: Follow, create and enhance processes upon actual circumstance , initiate/ implement projects for continuous improvement

    Operati...

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