Solutions Support

We're Hiring: Solutions Support

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered

We are currently on the lookout for a Solutions Support to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant

Role
: Solutions Support

Work Arrangement
: Work from Home

Location
: Philippines - Any CS Branch (Makati, Ortigas, Pampanga, Tarlac, Cebu, Davao)

Schedule
: Morning shift

Job description:

Key Responsibilities:

• Act as first-line support for client enquiries and incidents related to Ensemble's WMS solutions (Meson / Manhattan).
• Log, prioritize and manage tickets in the support system, ensuring clear notes and timely follow-up.
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