Solutions Engineer

Typical Duties

You are the subject matter expert and provide deep understanding of cloud architecture and system architecture; all Eagle Eye products and capabilities; in addition to keeping up to date on product changes and future roadmap.

Your accountability for the solution spans the full client journey:

1. The Win Phase (Pre-Sales)

Drive the technical discovery, custom demos, and Proof of Concepts (POCs) to secure the technical win.

Collaborate with AEs to complete technical responses (RFI/RFP), ensuring accurate scope definition and package estimation.

Design complex, enterprise-level solutions that align client goals with platform capabilities, identifying and closing any potential solution gaps early.

2. The Implementation Phase (Bridging the Gap).

Act as the guardian of the solution during implementation. Ensure the project remains in the spirit of what was sold and prevent scope creep.

Support internal ...