Job Description
Lakeside Software is a global leader in Digital Employee Experience and workspace analytics. Our SysTrack platform enables organizations to gain deep visibility into end user experience, application performance, and IT efficiency across complex environments.
The Solutions Architect in India plays a key role in supporting global customers, regional sales teams, and partners by providing deep technical expertise, solution design, and implementation guidance throughout the customer lifecycle.
Primary Responsibilities- Support pre sales and post sales technical activities for customers and partners, collaborating closely with global Sales, Channel, and Customer Success teams.
- Participate in technical discovery sessions to understand customer environments, requirements, and success criteria.
- Deliver technical demonstrations, solution walkthroughs, and architecture discussions aligned to customer use cases.
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