Solutions Architect (f/m/d) - Operational Excellence

We are currently looking for a Solutions Architect (f/m/d) within the Core IT Services department, which provides IT infrastructure platform for the business.

You will be part of a global team responsible for IT Service Management & Integration (ITSM&I), collaborating with colleagues across Europe and Asia. The team focuses on the ownership, continuous improvement and execution of key IT processes, while managing the ITSM platform (ServiceNOW), supporting integration & oversight of service providers and the service transition of new applications.

This position will be based in Frankfurt.

What you will do

• Own the end-to-end ServiceNow platform, including observability and event-management architecture, spanning ITSM, ITOM, ITAM, Security Operations and enterprise workflow...