Job Description
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Are you passionate about architecting intelligent, seamless customer journeys? We are seeking a visionary and highly skilled Solution Architect to spearhead the design and implementation of our next-generation customer engagement platform. This is a pivotal role where you will transform our traditional contact center into an AI-driven, omnichannel Customer Experience (CX) hub. You will be at the forefront of leveraging cutting-edge technologies, including Microsoft Dynamics 365, Genesys Cloud, and integrated AI services, to redefine how we connect with our customers across the APAC region.
What You Will Do (Key Responsibilit...
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