Solutions Architect

Grade Level (for internal use): 11

The Solutions Architect supports revenue growth and retention within an assigned geographic region by ensuring a positive client experience throughout the entire sales cycle. The incumbent is responsible for making sure that clients are able to maximize utilization of our products from a content and technical standpoint.

The Solutions Architect organization has responsibility for pre‑ and post‑sales client service and is the primary contact of end users of Channels Data Delivery Solutions products (Xpressfeed, API, Cloud Services).

Primary problem‑solving challenges for this position revolve around an understanding of the client's business and how S&P Global Market Intelligence (GMI) products can add value to this business, as well as the challenges related to hardware/software installation and training. The incumbent’s ability to sol...