Solutions Architect (Agentic AI Chat Platform)

Solutions Architect (Agentic AI Chat Platform)

Location: Calgary, Canada (Remote-Friendly)

Employment Type: Full-Time

Robots & Pencils is seeking a Solutions Architect to lead the technical design and system architecture for an AI-powered chat platform that helps students get instant, intuitive answers across a wide range of topics. Our client currently operates an existing chatbot that is experiencing critical issues. This project will rebuild and modernize the chat experience, leveraging large language model (LLM) and agentic AI capabilities to deliver natural, conversational interactions that meet modern user expectations. You’ll play a pivotal role in defining the architecture, integrations, and AI orchestration strategy for this next-generation chat system, ensuring it achieves scalability, reliability, and an exceptional user experience.

As a senior member of the engineering and architecture team, you’ll take ownership of th...