Job Description

Customer needs are evolving rapidly, and software is increasingly driving hardware differentiation and sales. To sustain profitable growth, SMA expands its business model with digital services. The Senior Solution Manager Digital Services owns and shapes the digital service portfolio, ensuring customer value, adoption, compliance, and profitability through clear positioning, pricing, and execution

TASK & RESPONSIBILITIES

Ownership of the digital service portfolio (lifecycle & business success)

  • End-to-end responsibility for assigned digital services across the lifecycle (launch, growth, operations, scaling, deprecation) to ensure stable operation, customer satisfaction, and profitable performance.

  • Define and steer digital service strategy, roadmap, and priorities in alignment with the segment and solution strategy, including services like extended warranty, energy management and others targeting residential/commercial end-customers and in...

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