Solution Engineer

Position: Solution Engineer We are seeking a skilled and motivated Solution Engineer to support customers throughout the full lifecycle of software implementation-including preparation, planning, design, configuration, validation, and deployment. This is a hands-on role requiring direct configuration of software to meet customer-specific business requirements. The Solution Engineer will work closely with Technical Support, Product Management, Engineering, and Executive teams to ensure timely delivery and high-quality solutions. Familiarity with energy efficiency retrofits and utility efficiency programs is a strong plus. Primary Responsibilities • Serve as the primary resource during the client implementation/onboarding phase • Identify, document, and define customer business and technical needs • Develop clear user documentation, instructions, and standard procedures • Deliver training sessions on solution administration and usage • Participate in customer project calls and serve as a...