Solution Consulting Lead (SAP Customer Engagement Executive - CEE)

Solution Consulting Lead (SAP Customer Engagement Executive - CEE)

Lead customer engagement, value‑driven SAP journeys, and long‑term client relationships.

Role Summary

This is a pivotal role in the Nordic Mid‑Market Cloud ERP setup. As Solution Consulting Lead, you are the leading consultant managing specific customers and defining how other lead consultants work. You are delivery‑accountable beyond go‑live, owning the customer backlog and ensuring continuous value creation. The strategy is to deliver ERP projects with a narrow, well‑defined scope, then grow the relationship through structured backlog execution and managed services.

Responsibilities

• Own customer expansion (topline “expand”) across all mid‑market ERP clients
• Establish and lead the Nordic Mid‑Market ERP consultancy model, including governance and quality
• Define and run a high‑quality managed services approach
• Responsible for implemen...