Solution Architect

Position:

Solution Architect – Microsoft Dynamics 365

Industry:

Water Utility

Tenure:
6-Months Contract (Renewable)

Working Location:
Kuala Lumpur City Centre (Remote)

Key Responsibilities

Solution Architecture & Design:

• Lead end-to-end architecture for Microsoft Dynamics 365 implementations across Billing, CRM, Asset Management, Field Service, Work Order Management, and Customer Service modules.
• Translate business requirements into scalable, secure, and compliant solution designs aligned with industry best practices.
• Define integration patterns between D365 and third-party systems such as GIS, payment gateways, billing systems, SCADA, IoT platforms, and legacy utility systems.
• Govern data modelling, configuration standards, and custom development guidelines across the project.
• Ensure architectural alignment with enterprise frameworks, cybersecurity controls, and performance requir...