Solution Architect - Interaction Analytics

Solution Architect - Interaction Analytics

An exciting opportunity has arisen to join an expanding interactions analytics solution provider within the contact centre space, with a particular focus on enterprise level sales in speech / text analytics and workforce optimisation (WFO). As an integral part of the clients Sales Team, a Solutions Architect is accountable for technical and analytical pre‑sales activities to facilitate and drive a successful sales process.

The job

We are looking for an experienced pre‑sales solution architect / engineer tyre individual with a proven track record of enterprise level contact centre analytics solutions sales with a strong bias towards interaction analytics solutions. Please note this is a home based role with travel required - YOU DO NOT NEED TO LOCATED IN LONDON / SOUTH EAST

Responsibilities

• Assisting in achievement of 100% and above of sales targets
• Development ...