Job Description
The Solution Architect and Project Manager role focuses on customizing a well-designed B2B and B2C CRM platform to meet specific customer requirements. This role involves collaborating with clients to understand their business needs, utilizing the CRM platform's functionalities, and overseeing the project lifecycle to ensure timely delivery and successful implementation. The role also requires regular communication with the CRM development team in China to resolve any technical issues and ensure alignment. A strong combination of technical expertise, project management skills, and cross-cultural communication is essential.
Duties and responsibilities
Solution Design & Architecture:
Analyze customer needs and design tailored solutions using the CRM platform's B2B and B2C functionalities.
Provide technical consultation and validate solutions through PoCs and feasibility assessments.
Project Management:
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