Job Description
Solution Architect (Onboarding, Adoption & Expansion)
Role Overview
We are hiring a Solution Architect responsible for onboarding, adoption, expansion, and revenue growth within our North American customer base and global SMB customers. This role is critical to driving customer value realization and long-term revenue growth post-sale.
Key Responsibilities
Primary post-sale contact for new customers closed by Account Executives in North America and global SMB
Lead onboarding and implementation to ensure fast time-to-value
Drive product adoption and usage growth
Identify and close expansion opportunities within existing accounts
Support renewals and long-term customer retention
Does not manage enterprise accounts outside North America
Compensation (High Level)
OTE range: approximately USD $100k–$120k
Compensation split: ~75% base / 25% variable
Variable compensation driven ...
Role Overview
We are hiring a Solution Architect responsible for onboarding, adoption, expansion, and revenue growth within our North American customer base and global SMB customers. This role is critical to driving customer value realization and long-term revenue growth post-sale.
Key Responsibilities
Primary post-sale contact for new customers closed by Account Executives in North America and global SMB
Lead onboarding and implementation to ensure fast time-to-value
Drive product adoption and usage growth
Identify and close expansion opportunities within existing accounts
Support renewals and long-term customer retention
Does not manage enterprise accounts outside North America
Compensation (High Level)
OTE range: approximately USD $100k–$120k
Compensation split: ~75% base / 25% variable
Variable compensation driven ...
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