Job Description

Solution Architect (Onboarding, Adoption & Expansion)

Role Overview
We are hiring a Solution Architect responsible for onboarding, adoption, expansion, and revenue growth within our North American customer base and global SMB customers. This role is critical to driving customer value realization and long-term revenue growth post-sale.

Key Responsibilities

Primary post-sale contact for new customers closed by Account Executives in North America and global SMB

Lead onboarding and implementation to ensure fast time-to-value

Drive product adoption and usage growth

Identify and close expansion opportunities within existing accounts

Support renewals and long-term customer retention

Does not manage enterprise accounts outside North America

Compensation (High Level)

OTE range: approximately USD $100k–$120k

Compensation split: ~75% base / 25% variable

Variable compensation driven ...

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