Solution Architect BMC HELIX/ITSM

BMC Helix Solution Architect 6-12 Month Contract Hybrid Looking for a BMC Helix Solution Architect to lead the design and delivery of enterprise-scale service management solutions within a major transformation programme. This role focuses on modernising IT operations, driving automation, and improving service delivery across complex environments. Key Skills & Experience: Strong BMC Helix architecture experience across ITSM, CMDB, Discovery, Digital Workplace and Automation Deep understanding of BMC Remedy, integrations, workflows, forms and service management processes Proven experience implementing and aligning environments to CIS Controls v8.1 Strong knowledge of ITIL and enterprise service management best practice Experience integrating Helix with cloud, infrastructure, monitoring and third-party platforms Expertise in automation, orchestration and AI-driven service management capabilities Platform upgrades, migrations, performance optimisation and troubleshooting Strong stakehold...