Job Description
Job Description
- Serve as the strategic advisor to customers, aligning ServiceNow capabilities to their business priorities and transformation agenda
- Design and deliver tailored Success and Advisory solutions that ensure adoption, value realization, and long-term customer success
- Guide executive sponsors and program leaders on governance, change management, and value measurement frameworks
- Collaborate cross-functionally with Customer Success, Product, and Professional Services teams to ensure a seamless and impactful customer journey
- Act as a trusted partner, helping customers build internal capability and maturity to sustain transformation outcomes
- Lead the end-to-end cross-functional engagement across complex business transformation opportunities, engaging with Sales Leaders and Partners at all levels to create engagement, excitement, and the support to world-class transformation proposals
- S...
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