Job Description
Job Title: Software/Platform Engineer II (Conversational AI Engineer)
Years of Experience: 5-7 Years
Grade: GG10
Location: Hyderabad/ Pune
Note: Immediate joiners Preferred
About the Role
Key Responsibilities:
Design and develop advanced conversational AI solutions using Large Language Models (LLMs) for intelligent voice bot interactions
Implement prompt engineering strategies and RAG (Retrieval-Augmented Generation) architectures to enhance voice bot contextual understanding and response accuracy
Fine-tune and optimize LLMs for domain-specific voice conversations, including intent classification, entity extraction, and sentiment analysis
Architect and deploy enterprise-grade voice bots using Genesys Cloud Architect, Amazon Lex, Google Dialogflow, and LangChain/LlamaIndex frameworks
Build speech-to-text (STT) and text-to-speech (TTS) pipelines with advanced NLU capabilities using models like Whisper, Azure Speech Services, and Google Speech API
...
Years of Experience: 5-7 Years
Grade: GG10
Location: Hyderabad/ Pune
Note: Immediate joiners Preferred
About the Role
Key Responsibilities:
Design and develop advanced conversational AI solutions using Large Language Models (LLMs) for intelligent voice bot interactions
Implement prompt engineering strategies and RAG (Retrieval-Augmented Generation) architectures to enhance voice bot contextual understanding and response accuracy
Fine-tune and optimize LLMs for domain-specific voice conversations, including intent classification, entity extraction, and sentiment analysis
Architect and deploy enterprise-grade voice bots using Genesys Cloud Architect, Amazon Lex, Google Dialogflow, and LangChain/LlamaIndex frameworks
Build speech-to-text (STT) and text-to-speech (TTS) pipelines with advanced NLU capabilities using models like Whisper, Azure Speech Services, and Google Speech API
...
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