Job Description

We’re a leading recruitment agency representing a distinguished Medical Sales, Marketing, and Distribution company. Renowned for excellence, our client’s portfolio includes top-tier brands like Butterfly Network, Customed, Ansell, and 3M.

Seeking a proactive Software Support Technician for our client’s Technical Support Team in Kerry. Requires strong IT skills, troubleshooting abilities, and a customer-centric approach.


Responsibilities:

  • Provide exceptional technical support, handle installations, and conduct end-user training.

  • Collaborate on project teams for larger installations.

  • Manage customer queries via phone/email and maintain CRM records.

  • Identify and escalate software issues, ensuring timely resolution.

  • Maintain performance standards and manage customer requests effectively.

    • Qualifications and Experience:

  • Bachelor’s degree in IT, Computer Science, or related field.

    • ...

    Ready to Apply?

    Take the next step in your AI career. Submit your application to RedChair Recruitment today.

    Submit Application