Job Description

  • Provide support to client via phone, email and remote access.
  • To provide one-stop solution to all for customer inquiries while upholding KPIs targets.
  • Log records of customer interactions and follow up to ensure that appropriate actions are taken.
  • Answer all enquiries professionally and politely to provide information about our products and services or obtain details of complaints.

Requirements

  • Diploma/degree in the fields of Business, IT or Finance/Accounting.
  • Familiar with Accounting software i.e. AutoCount/ABSS or experience in software support will be an added advantage.
  • Good command in spoken and written English and Bahasa Melayu. Conversant in Cantonese/Mandarin is an added advantage.
  • Service-minded & Analytical thinking.
  • Fresh graduates are also encouraged to apply.

Working hours: Monday - Friday
: 9:00am - 6:00pm

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