Software Support Engineer

Software Support Engineer (Permanent)

Why Join Us?

• Hybrid work arrangement
• Up to 18 days AL + Medical Coverage
• AWS + Variable Bonus

Join our client as a Software / Application Support Engineer and be part of a team supporting business-critical applications used by global financial institutions. You'll be the first point of contact for users, handling incidents, troubleshooting issues, and ensuring systems run smoothly in a fast-paced production environment.

This role is ideal for candidates looking to build a strong foundation in application support, fintech systems, and financial technology.

Working Arrangement

• Training Period:
  Mon–Thu (9:00am – 6:00pm) | Fri Work from Home
• Post-Training:
  rotating shifts
• Day Shift: 8:00am – 8:00pm
• Night Shift: 8:00pm – 8:00am (WFH)

Key Responsibilities

• Provide Level 1 application support to users and r...