Software programmer

About the role

Bright-Win Technology (M) Sdn Bhd is seeking a talented Software Programmer & Support Engineer to join our dynamic team in Cheras, Kuala Lumpur. As a full-time employee, you will play a crucial role in providing technical support and troubleshooting for our cutting-edge software solutions.

What you'll be doing

• Provide technical support and resolve software-related issues for our customers in a timely and efficient manner
• Analyze software logs, diagnose problems, and implement effective solutions
• Collaborate with the development team to identify and address software bugs or performance issues
• Maintain and update software documentation to ensure seamless support and knowledge transfer
• Assist in the online deployment and configuration of software systems at customer sites
• Provide online training and guidance to end-users on software utilization and best practices
• Continuously stay updated on ...