Software Product Support Specialist

Do you know (have) what it takes to deliver an extraordinary customer experience? We're looking for a Product Support Specialist to join our dynamic, smart, positive, and passionate Customer Support Team. If you possess exceptional analytical problem‑solving skills and enjoy building and maintaining customer relationships, then this is just the right fit for you!

About Us:

At Pandell-ESG, We are a leader in delivering Software-as-a-Service (SaaS) products and services to 500+ energy companies in Canada and the United States. Our customers range from startups to major enterprises throughout the energy sector. Our cloud‑hosted product suites help finance, land, and operations teams run their business more effectively; while our enterprise division builds and manages large‑scale web portal applications that facilitate work across organizations.

Our product developers, service specialists, and customer support teams are united by a single purpo...