Software Onboarding Engineer

Overview

With our continued growth, we are building our team of Onboarding Engineers, based in Lahore, who are responsible for providing our clients with a smooth and easy experience setting up and configuring our leading FSM and Dock Scheduling platforms. We expect the candidate to be based in our office in Lahore. We are seeking individuals with enthusiasm and a background in CS. If you believe you're ready to work with us, join our endeavor to revolutionize the tech industry.

Job Responsibilities

• Onboarding Excellence: Manage the full client onboarding process, including system setup, training, troubleshooting issues during onboarding while meeting setup deadlines.
• Project Management: Efficiently oversee onboarding projects, meet deadlines, and maintain accurate records in task tracking tools and CRMs.
• Product Expertise: Become an expert on customizing Arrivy for unique customer needs.
• Customer...