Job Description
Job Function
- Responsible for the operation, monitoring, and daily administration of enterprise application systems to ensure stable system performance.
- Analyze and resolve system anomalies, production environment issues, and user-reported incidents; conduct Root Cause Analysis (RCA).
- Support requirement gathering, requirement analysis, system impact assessment, and solution planning.
- Coordinate system testing, version deployment, production environment verification, and go-live support.
- Support system integration testing (SIT) and User Acceptance Testing (UAT).
- Communicate and collaborate cross-functionally with development, infrastructure, QA, and business units.
- Assist with system requirement analysis, functional assessment, and change management to ensure system functionality meets business needs.
- Track the progress of system issue resolution and coordinate with relevant teams to complete fixes an...
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