Job Description

Job Title

Support Engineer / Software Engineer

Location

Onsite Quezon City | Monday to Friday 7AM-4PM PH

About Us

We are a software company focused on helping agencies build websites and empowering customers to manage their websites efficiently. Our platform combines powerful tools with user-friendly design to streamline website creation and management for agencies and end users alike.

Role Overview

We are looking for proactive Support Engineers who will play a key role in assisting our customers and ensuring their success with our product. You will respond to support tickets, communicate with customers through email and possibly live chat, and collaborate closely with the engineering team to resolve issues.

Key Responsibilities

  • Respond to customer tickets promptly and effectively.
  • Communicate with customers via email and live chat to resolve technical issues.
  • Troubleshoot ...

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