Job Description
Role: Software Engineer - Level II (ServiceNow)
Job Responsibilities:
Design, architecture, maintenance, and enhancement of Catalog items.
Create and maintain the current state of the ServiceNow platform architecture documentation.
Communicate and collaborate with non-technical stakeholders to gather requirements, analyze the impact of new requirements, and configure the new requirements on the ServiceNow platform as per ITIL best practices.
Develop technical design documents.
Create well-structured test plans and coordinate testing activities, identify, document, and track software defects. Perform and facilitate regression testing of resolved defects.
Translate technical complexities to non-complex and simple terms for project stakeholders and make sure they understand the effects of the design decisions on the areas of ServiceNow Platform.
Support ServiceNow upgrades planning and execution.
Manage and actively contribute to development efforts pertaining t...
Job Responsibilities:
Design, architecture, maintenance, and enhancement of Catalog items.
Create and maintain the current state of the ServiceNow platform architecture documentation.
Communicate and collaborate with non-technical stakeholders to gather requirements, analyze the impact of new requirements, and configure the new requirements on the ServiceNow platform as per ITIL best practices.
Develop technical design documents.
Create well-structured test plans and coordinate testing activities, identify, document, and track software defects. Perform and facilitate regression testing of resolved defects.
Translate technical complexities to non-complex and simple terms for project stakeholders and make sure they understand the effects of the design decisions on the areas of ServiceNow Platform.
Support ServiceNow upgrades planning and execution.
Manage and actively contribute to development efforts pertaining t...
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