Software Engineer

About the role

We're looking for a full-time Software Engineer who will help design, develop, deploy, and scale applications that power a suite of medical front office workflows, leveraging technology to reduce the potential for error while minimizing the amount of manual effort required. These workflows, which include appointment scheduling, financial clearance, and inquiry handling, are maintained alongside actively curated knowledge bases and an evolving ecosystem of third party systems (e.g., EHRs, eligibility / authorization services, provider registries). You will help design and optimize real-time voice AI applications, integrating NLP models, speech-to-text (STT), text-to-speech (TTS), and intent recognition to service interactions. You will also advance software engineering practices for securely delivering microservices and real-time voice applications across our own cloud infrastructure, as well as infrastructure managed by Salesforce and other strategic partner...