Job Description
Overview
Software Engineer - L3 Support at Canonical. This is a remote role with teams across time zones.
Location: Remote (global teams in all time zones).
Responsibilities
- Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, Kubernetes, and other open source software
- Maintain a close working relationship with Canonical's Field, Support and product engineering teams
- Participate in upstream communities
- Develop bug fixes, backport patches, and work with upstream for inclusion
- Review code produced by other engineers
- Demonstrate good judgment in technical methods and techniques
- Prioritize work and manage your time effectively against those priorities
- Participate in team discussions to improve processes, tools, and documentation
- Maintain clear, technical and concise communications
- Work from home and travel internationally up to 10% ...
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