Job Description
Be a part of something BIG
The Software Engineer (Production Support) will be responsible to troubleshoot, debug, evaluate and resolve customer impacting issues with a focus on detecting patterns and working with the engineering, development and or product teams to eliminate defects.
Make An Impact By
Deployment of new releases, environments for applications.
Responding to emails and incident tickets, maintaining issue ownership.
Build and maintain highly scalable, large scale deployments globally
Co-Create and maintain architecture for 100% uptime. E.g. creating alternate connectivity.
Practice sustainable incident response/management and blameless post-mortems.
Monitor and maintain production environment stability.
Perform production support activities which involve the assignment of issues and issue analysis and resolution within the specified SLAs.
Coordinate with the Application Development Team to resolve issues on production.
Suggest fixes to com...
The Software Engineer (Production Support) will be responsible to troubleshoot, debug, evaluate and resolve customer impacting issues with a focus on detecting patterns and working with the engineering, development and or product teams to eliminate defects.
Make An Impact By
Deployment of new releases, environments for applications.
Responding to emails and incident tickets, maintaining issue ownership.
Build and maintain highly scalable, large scale deployments globally
Co-Create and maintain architecture for 100% uptime. E.g. creating alternate connectivity.
Practice sustainable incident response/management and blameless post-mortems.
Monitor and maintain production environment stability.
Perform production support activities which involve the assignment of issues and issue analysis and resolution within the specified SLAs.
Coordinate with the Application Development Team to resolve issues on production.
Suggest fixes to com...
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