Job Description

The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.


Location: Hyderabad

Experience Level: 14+ years


We’re Hiring | Quality Leader – Process Excellence

We are looking for an experienced Quality & Process Excellence Leader to drive quality governance, process optimization, and client success across operations.

Key Responsibilities

  • Lead and manage Quality Analysts and Process Specialists
  • Own end-to-end Quality Assurance programs and SLAs
  • Drive audits, KPIs, and continuous quality improvements
  • Partner with Operations, Training, and Clients to enhance customer value
  • Identify process gaps, risks, and improvement opportunities
  • Build strong feedback loops and promote a culture of quality excellence

Ke...

Ready to Apply?

Take the next step in your AI career. Submit your application to HCLTech today.

Submit Application