Software Engineer

Shifting Schedule
Full Onsite
BGC, Taguig City
₱30,000 - ₱40,000

Job Summary

We are looking for a technically strong Software Engineer with at least 2 years of application support experience to provide 24x7 production support for enterprise applications. The role involves incident resolution, troubleshooting, minor enhancements, and proactive system monitoring using UNIX, SQL, and basic Java. The ideal candidate is analytical, detail-oriented, and comfortable working in a support-driven environment, collaborating with cross-functional teams and external vendors to meet SLA commitments and ensure system stability.

Key Responsibilities

• Provides all facets of support concerning Configuration Items in the IT library - incident resolution, minor work enhancements, permanent fixes and tools development.
• Maintains and updates workarounds and proactive management of Configuration Items in knowledge database.
• Provides resolutions wi...