Software Engineer, CX

Software Engineer, CX: Design, build, test, and operate distributed services and high‑throughput APIs that support mission‑critical CX workloads with an accent on coding, automation, and observability to deliver durable and scalable software. Focus on mentoring engineers, engineering rigor, and evolving architecture toward cloud‑native patterns.

Location: Medellín Colombia (Hybrid)

Company

NiCE software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety.

What you will do

• Enhance and improve software as a member of an agile team.
• Design and present projects to improve current processes and the overall platform.
• Code and test projects, creating automation to ensure quality.
• Deliver high-quality, sustainable, maintainable code.
• Manage time effectively ...