Job Description

Duties & Key Responsibilities

  • Manage project activities, including service projects, to ensure on-time delivery by identifying critical paths, tracking interdependencies, and adjusting schedules as needed

  • Support Warehouse Management System (WMS/WCS) applications, including design, implementation, deployment, customization/configuration, troubleshooting, and ongoing system maintenance

  • Provide software support to existing clients, including troubleshooting, system recovery, audits, and handling IT software hotline inquiries

  • Coordinate with vendors and internal teams to secure necessary resources across different project phases, including application support and change requests

  • Gather and analyze client requirements during technical discussions, and manage technical proposals, RFPs, RFQs, RFIs, and software presentations

  • Stay updated on industry trends, customer needs, a...

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