Job Description

Description

/Preferred Qualifications

Key Responsibilities:

  • Leverage Generative AI models to automate ticket triage, escalation routing, engineer shift assignments, and knowledge retrieval.
  • Utilize Power Platform tools (Power Apps, Power Automate, Power BI) to orchestrate workflows, manage handoffs, and build dashboards for visibility and accountability.
  • Collaborate with engineering and operations teams to translate business needs into scalable automation solutions.
  • Document processes and share best practices for future improvements.

    • Preferred Skills:

  • Power Apps / Power Automate Development
  • Data Management and Integration
  • Data Visualization (SQL, Python, Power BI)
  • API Integrations
  • Machine Learning Engineering

    • What You’ll Gain:

  • Hands-on experience with Generative AI and Power Platform technologies.
  • Exposure to enterpri...

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