Job Description

Job Title

Software Development Advisor

Location

Guadalajara, Jalisco, Mexico

Overview

NTT DATA seeks an experienced Communications Lead within the Enterprise Technology Operations organization to join the TEC4 team. TEC4 is a 24x7 Center focused on coordinating cross‑divisional communication during major incidents and crisis events.

Responsibilities

  • Document, define and implement all TEC4 processes, procedures and templates.
  • Maintain global and regional coverage, ensuring seamless communication coordination across time zones.
  • Collaborate with Engineering stakeholders to maintain transparent and effective communication channels.
  • Build and maintain relationships with TEC4’s key stakeholders.
  • Serve as the authoritative channel for Engineering communications during technology crisis events.
  • Set up and host virtual checkpoint meetings and communication channels.
  • Draft cl...

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