Job Description

Key Responsibilities

Test Automation & Framework Development

  • Design, develop, and execute automated test scripts for ServiceNow modules and custom applications using the ServiceNow Automated Test Framework (ATF).

Quality, Defect Management & Analysis

  • Perform thorough root cause analysis on failed tests and system defects.
  • Ensure clear, detailed defect reporting and communication with the Development Team.
  • Manage and track testing progress and defects using Jira.

Collaboration & Continuous Improvement

  • Collaborate closely with the Development Team and stakeholders to understand functional requirements and translate them into test plans and automation strategies.
  • Contribute actively to continuous improvement initiatives within the testing process.
  • Explore and evaluate the use of AI tools and machine learning techniques to improve testing effectiveness, productivity, and quality, i...

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