Softline _ Key Account Manager

Job Description

- Deliver outstanding customer service.

- Maintain accessible, transparent, complete and detailed customer information files.

- Coach & monitor activity of local Key Account Management team to achieve team target. 

- Cooperate with Sales team to achieve revenue target.

- Be a key contact, closed follow-up request & develop relationship with local buying offices. 

- Exchange information with RKAM/GKAM to gain market share/ open new approval.

- Develop new services from global programs to Vietnam market.

- Propose strategic planning for business development to SBU/ BU. 

- Keeps close contact with GKAM or RKAM to understand progress or time frame of KA program

- Keeps close connection with KA local representative office or its key sourcing agent to introduce our capability

- Monitoring & summarizing financial performance of the account and keep local managers and RKAM or GKAM u...